Privacy Policy
At DataWise, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
Effective Date: November 15, 2025
Last Updated: November 15, 2025
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- • Fill out contact forms on our website, including your name, email address, company name, and message content
- • Subscribe to our newsletters or marketing communications
- • Request consultations or quotes for our services
- • Engage with us through email or other communication channels
Automatically Collected Information
When you visit our website, we automatically collect certain technical information through cookies and similar technologies:
- • Device information such as IP address, browser type, operating system, and device identifiers
- • Usage data including pages visited, time spent on pages, click patterns, and navigation paths
- • Referral sources and search terms that led you to our website
- • Geographic location data based on IP address
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- • Consent: When you provide explicit consent for specific processing activities such as marketing communications
- • Contract Performance: When processing is necessary to provide services you have requested
- • Legitimate Interests: When we have legitimate business interests such as improving our services and website functionality
- • Legal Obligations: When required to comply with legal requirements or regulations
How We Use Your Information
Service Delivery and Communication
We use your personal information to respond to your inquiries, provide requested services, send service-related communications, and manage our business relationship with you.
Website Improvement and Analytics
We analyze usage patterns and visitor behavior to understand how our website is used, identify areas for improvement, optimize user experience, and develop new features and services.
Marketing and Promotional Activities
With your consent, we may send you newsletters, promotional materials, and information about our services that we believe may interest you. You can opt out of marketing communications at any time.
Security and Fraud Prevention
We use collected information to protect our website, prevent fraud and abuse, ensure the security of our systems, and comply with legal obligations.
Data Sharing and Third Parties
We do not sell your personal data to third parties. However, we may share your information with the following categories of recipients:
Service Providers
We work with trusted third-party service providers who assist us with website hosting, email services, analytics, and other business operations. These providers are contractually obligated to protect your data and use it only for specified purposes.
Analytics Partners
We use analytics services to understand website usage and improve our services. These services may collect and process data about your interactions with our website.
Legal Requirements
We may disclose your information when required by law, in response to legal proceedings, to protect our rights and property, or to ensure the safety of our users and the public.
International Data Transfers: Your information may be transferred to and processed in countries outside of Cyprus. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encryption of data in transit using secure protocols (SSL/TLS)
- Secure storage systems with access controls and authentication
- Regular security assessments and monitoring of systems
- Limited access to personal data on a need-to-know basis
- Staff training on data protection and privacy best practices
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
Your Privacy Rights
Under applicable data protection laws, including GDPR, you have the following rights regarding your personal data:
Right to Access
You can request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
You can request correction of inaccurate or incomplete personal data we hold about you.
Right to Erasure
You can request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Data Portability
You can request transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format.
Right to Object
You can object to processing of your personal data based on legitimate interests, including processing for direct marketing purposes.
Right to Restrict Processing
You can request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Withdraw Consent
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided on our contact page. We will respond to your request within one month, though this period may be extended in complex cases. We may request additional information to verify your identity before processing your request.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our contact page. We will process your request promptly.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.
We encourage you to review this privacy policy periodically to stay informed about how we protect your personal data. Your continued use of our website after changes to this policy constitutes your acceptance of the updated terms.